We cordially invite you to explore our esteemed coconut charcoal factory in the beautiful city of Ungaran, Indonesia.

Should you be interested in witnessing our meticulous production process, we kindly request that you provide us with your anticipated arrival date and time. This will enable us to make necessary arrangements for your convenience, including airport pickups from either Semarang or Jogjakarta.

Once you arrive, our dedicated team will accompany you on a comfortable journey to our factory, located approximately two hours away from the airport.

Additionally, we are delighted to offer our assistance in organizing suitable accommodations during your stay in Ungaran.

For many of our first-time wholesale buyers, visiting our factory has proven invaluable. By observing our skilled staff, witnessing our production process, and gaining insights into our packing and container stuffing procedures, they are able to cultivate a deeper understanding of our operations. Moreover, this firsthand experience allows them to personally assess the quality of our charcoal, thus instilling trust and confidence in our products.

We sincerely appreciate your consideration of a visit to our coconut charcoal factory. We eagerly anticipate the opportunity to provide you with an enlightening experience as you discover our facilities, meet our team, and gain a comprehensive understanding of our commitment to excellence.

We take pride in offering comprehensive OEM production services, enabling us to produce coconut charcoal briquettes that align seamlessly with your brand and design specifications.

At our facility, we produce all of our coconut charcoal under our customers’ esteemed brands. Simply provide us with your desired packing design, and our team will expertly handle the printing process, ensuring your brand is impeccably represented.

It’s important to note that while we don’t handle the design process internally, we specialize in producing high-quality coconut charcoal briquettes specifically for hookah applications. Our unwavering focus lies in delivering exceptional products that meet the precise parameters set by wholesale and bulk buyers.

To facilitate the design process, we encourage you to reach out to us for the layout of the inner box and master box packaging. This will enable your designer to create an easy and accurately sized design that aligns perfectly with our packaging requirements.

Kindly note that our pricing includes the printing of the inner box with a standard design on 250g duplex e-flute paper in full color. If you have specific requests such as different paper types, lamination, embossing, UV spot printing, or foil printing, we invite you to contact us so that we can provide a personalized cost estimate tailored to your unique printing requirements.

Thank you for considering our services for your hookah coal needs. We look forward to the opportunity to collaborate with you, delivering customized, high-quality coconut charcoal briquettes that surpass your expectations and elevate your brand.

We are dedicated to producing coconut charcoal briquettes that align precisely with your specifications and requirements. We understand that, as a wholesale bulk buyer, you seek the highest quality charcoal that commands exceptional value in the market.

Nevertheless, we recognize that unforeseen circumstances can arise, and we are fully prepared to address them. In the event that the specifications of our coconut charcoal briquettes differ from our promises, we offer a hassle-free resolution. You can count on us to either exchange or refund your purchase, ensuring your utmost satisfaction.

Our unwavering commitment extends beyond the transaction itself. We genuinely care about our customers and their success. We take pride in the fact that our products contribute to your profitability. Your satisfaction is paramount to us, and we strive to exceed your expectations.

If you have any concerns or complaints regarding the quality of our coconut charcoal briquettes, please don’t hesitate to reach out to us. You can contact us via email at [email protected] or through WhatsApp at +62813-9884-3395. Our dedicated Quality Control team, led by Greg Ryabtsev, personally ensures that all issues are promptly addressed. We are fully accountable and deeply invested in upholding the exceptional quality of our product.

To further reinforce our commitment to excellence, we are proud to confirm that our factory holds the prestigious ISO 9001:2015 certification. Our dedicated Quality Control team meticulously oversees the entire production process, implementing eight comprehensive steps of quality control for all hookah coals. Additionally, each batch of briquettes undergoes independent laboratory testing, further validating our commitment to delivering superior quality assurance.

Thank you for placing your trust in us for your coconut charcoal briquette needs. We appreciate the opportunity to serve you and remain dedicated to ensuring your satisfaction with our exceptional products and unwavering customer care.

Our dedication to delivering exceptional coconut charcoal briquettes, tailored to your specifications, is underpinned by our steadfast approach to quality control.

To ensure uncompromising quality, each production batch undergoes meticulous testing. Collaborating with esteemed independent laboratories such as the University of Gajah Mada, Semarang, Beckjorindo, and Carsurin, we subject our products to rigorous analysis, scrutinizing essential parameters such as ash content, moisture levels, volatile matter, and more.

As an ISO 9001:2015 certified and REACH-compliant factory, we proudly stand at the forefront of quality control in Indonesia. Our commitment to excellence is evident in the implementation of our comprehensive eight-step quality control procedure, setting us apart as industry pioneers. Rest assured, we take immense pride in ensuring that all our products consistently meet the highest quality standards.

For your peace of mind, we extend an open invitation to visit our charcoal briquette factory in Indonesia at your convenience. This affords you the opportunity to personally witness the production process and container stuffing, granting you firsthand insight into our stringent quality control measures. Alternatively, should you prefer an independent assessment, you are welcome to engage the services of a reputable surveyor to inspect the quality on your behalf.

We express our gratitude for entrusting us with your coconut charcoal briquette needs. Your confidence in our products is invaluable, and we remain committed to upholding the utmost quality standards as we continue to serve you with excellence.

To facilitate smooth transactions, we accept payments via Telegraphic Transfer (TT) bank transfer to our company account in Indonesia. Our preferred banks for Euro payments are Bank of Danamon (with Swift code BDINIDJA), and for USD and Yuan, we recommend BCA Bank (with Swift code CENAIDJA).

We accommodate payments in multiple currencies, including USD, Euro, Yuan, and USDT, offering flexibility to suit your specific requirements.

All payments should be made in accordance with the Invoice issued under our corporate name, PT Media Tidarexco Jaya.

Please note that we do not accept payments through non-bankable methods such as Western Union or Paypal, except for sample payments.

Our payment terms necessitate a 50% down payment to initiate the production process of coconut charcoal briquettes and the printing of boxes. Once we receive the down payment, production commences, typically taking around 10 working days to load a 1×20 feet container.

The charcoal cubes are carefully packed into inner boxes, followed by master boxes, with labeling tailored to your specifications. The container stuffing process for the coconut charcoal briquette boxes usually takes approximately 2-3 hours.

Upon shipment, we diligently prepare the necessary shipping documents, including the Bill of Lading, Certificate of Origin, invoice, and packing list, which typically takes 3-5 days.

Subsequently, we will share a photocopy of the Bill of Lading and Certificate of Origin with you, following which you will transfer the remaining 50% payment. Once the payment is received, we will dispatch the original documents to you via DHL or arrange for a telex release, ensuring swift and secure delivery.

For orders of fewer than 10 containers of coconut charcoal, we regretfully do not accept Letters of Credit (L/C). However, for larger orders, L/C at sight is welcome for all countries. Additionally, we provide payment terms such as FOB, CNF, CIF, and EXW. Should you have any further inquiries or require clarification on our payment terms, please do not hesitate to contact us at [email protected] or via WhatsApp at +62813-9884-3395.

We value your satisfaction and strive to offer transparent and reliable payment solutions, enabling a seamless transaction process as you procure our premium coconut charcoal briquettes.

We dispatch our top-quality coconut charcoal briquettes from two strategic ports in Indonesia: Semarang (Tanjung Emas, ID SRG) and Surabaya (Tanjung Perak, ID SUB). Tracking the containers from our charcoal factory to the port typically requires 12-18 hours.

While the distance can be covered by car in approximately 3 hours, the slower pace of trucks contributes to the overall duration. Containers are scheduled to depart every Friday, Saturday, and Thursday, with the CY (Container Yard) closing on Monday, Wednesday, and Friday.

To provide an estimation of transit times, here are approximate durations from Semarang (ID SRG) to various ports:

• Port Klang (MYPKG): 3-5 days
• Jeddah (SAJED): 22-32 days
• Port Said (EGPSD/E): 19-23 days
• Barcelona (ESBCN): 25-30 days
• Rotterdam (NLRTM): 25-30 days
• Hamburg (DEHAM): 24-29 days
• Antwerpen (BEANER): 25-30 days
• Gdynia (PLGDY): 40-45 days
• St. Petersburg (RULED): 40-45 days
• Novorossiysk (RUNVS): 30-45 days
• Los Angeles (USLAX): 30-36 days
• New York (USNYC): 34-41 days
• Melbourne (AUMEB): 18-25 days

Please note that transit times and departure dates may vary depending on the shipping line engaged.

We offer our coconut charcoal briquettes on a FOB (Free On Board) or CIF (Cost, Insurance, and Freight) basis, ensuring flexibility to suit your preferences. We are pleased to recommend reliable shipping lines for your convenience. Typically, containers are transshipped via Singapore or Port Klang, Malaysia, optimizing efficiency and reliability. The production time required to fill a 20″ feet container with our exceptional coconut charcoal is approximately 7 days.

Rest assured, our shipping operations are meticulously coordinated to ensure prompt delivery and adherence to your expectations. As you choose our premium coconut charcoal briquettes, we remain committed to providing efficient logistics solutions that facilitate seamless international transportation.

When placing an order for our premium coconut charcoal briquettes, the first step is to select the charcoal specification that best aligns with your requirements.

Our Super Premium and Platinum types showcase variations in Ash content, moisture levels, volatile matter, and drop test results, ensuring a diverse range of options to suit your preferences. Furthermore, we are equipped to produce coconut charcoal briquettes according to your specific needs, providing a truly customized experience.

To initiate the ordering process, we invite you to reach out to us via Whatsapp at +62813-9884-3395 or email us at [email protected]. Our dedicated team will promptly respond, confirming charcoal production dates, availability, and providing you with a comprehensive invoice.

We extend a warm invitation for you to visit our esteemed charcoal factory, allowing you to witness the exceptional quality of our coconut charcoal briquettes firsthand. However, kindly confirm the visit schedule in advance, as we are committed to serving the needs of our other valued clients as well.

It is important to note that the production of coconut charcoal briquettes typically requires 10 days to fill a 20ft container. We kindly request that you plan your order accordingly, ensuring ample time for the manufacturing process.

As you embark on this journey with us, we assure you of our commitment to delivering top-tier products that exceed your expectations. Your satisfaction is our priority, and we eagerly anticipate the opportunity to serve you with excellence at every step of the ordering process.

Our manufacturing capabilities for coconut charcoal briquettes are robust, allowing us to produce an impressive 10 tons per day or 300 tons per month. This is made possible through the utilization of two dedicated production lines, equipped with seven state-of-the-art gas ovens. This strategic setup ensures a stable and efficient production process, guaranteeing consistent output of superior quality briquettes.

In addition to our advanced production facilities, we have the advantage of owning our burning facility in Halmahera. This strategic location enables us to source the finest quality raw materials, further enhancing the overall quality of our coconut charcoal.

With our streamlined manufacturing operations, we are capable of swiftly meeting your requirements for hookah coals. For a 20″ft container (18 tons), we can complete the entire process, encompassing grinding, mixing, production, and packing into inner plastic bags, within a remarkable 10-day timeframe. Similarly, for a 40″ft container (25 tons), our dedicated team can deliver the order in just 14 days. Please note that the printing of packaging may require an additional 2-3 weeks to ensure meticulous customization.

We take great pride in our ability to maintain stringent timelines without compromising on the quality of our products. As your trusted supplier, we remain dedicated to upholding the highest standards of excellence, providing you with consistent, premium-grade coconut charcoal briquettes in a timely manner.

Thank you for considering us as your preferred partner for your hookah coal needs. We are committed to exceeding your expectations with our exceptional production capacity, efficient lead times, and unwavering commitment to delivering superior quality products.

Should you wish to obtain a sample of our esteemed coconut charcoal briquettes for shisha, we invite you to reach out to us for a seamless experience. You can easily contact us via Whatsapp at +62813-9884-3395 or by emailing us at [email protected].

Our dedicated expert, Greg Ryabtsev, is committed to providing you with comprehensive information regarding our products. He will be pleased to share details on specifications, pricing, and shipping options, ensuring that you have all the necessary information to make an informed decision.

To facilitate your evaluation of our product, we offer complimentary samples. Rest assured, these samples will be dispatched via reliable shipping services such as DHL, FedEx, EMS, or SDEK, ensuring prompt and secure delivery. However, please kindly note that shipping costs for sample products will be charged to the customer.

We understand the significance of product quality and strive to offer a transparent and hassle-free sampling process. Your satisfaction is of utmost importance to us, and we aim to provide you with a firsthand experience of the exceptional quality of our coconut charcoal briquettes.

Thank you for considering our samples as you explore the possibilities of partnering with us. We eagerly await the opportunity to exceed your expectations with our superior products and commitment to customer satisfaction.